Refund Policy

Overview

StormSnipe aims to deliver value on every purchase. This Refund Policy sets clear, consistent expectations for all product types. Please read this policy carefully before purchasing.

1. StormSnipe Pro Subscription

No partial refunds. Subscriptions may be canceled at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain full access through the end of the period you have paid for. No refund is issued for the remaining days in a billing period after cancellation.

Trial period. If StormSnipe offers a free trial period in connection with a Pro subscription, no charge is incurred until the trial period ends. You may cancel during the trial period without charge.

2. Media Stream Licenses ($500–$2,000/month)

Media stream licenses may be terminated with 30 days' written notice per the Media License Agreement. No partial-month refunds are issued. Prepaid annual licenses are non-refundable.

3. Chargebacks

Initiating a chargeback or dispute with your payment provider for a purchase that does not qualify for a refund under this policy may result in immediate account suspension. We will provide all relevant documentation to the payment processor to contest invalid chargebacks.

4. How to Request a Refund

Contact press@stormsnipe.com with: - Your account email address - Your order ID (found in your confirmation email) - A brief description of your request

Eligible refunds are processed within 5–10 business days to your original payment method.