Contractor Guide
StormSnipe·

Roof Inspection Photo Protocol After 2+ Inch Hail – Field Guide

Step-by-step photo checklist for roof inspections after 2-inch-plus hail. Shot types, framing, GPS metadata, and insurer-ready captions to speed claims.

Opening practical challenge

Field crews routinely pass over micro-fractures at flashings and vents when roofs are inspected after 2-inch-plus hail. Those missed images lengthen estimates. They also increase adjuster reinspection requests. Close, repeatable photos reduce back-and-forth and speed approvals.

Pre-inspection data checks

  1. Pull the radar-derived hail swath and dual-polarization radar time stamp for the event. Note the strongest reflectivity cores and local storm reports. Prioritize structures inside the concentrated hail swath.
  2. Cross-check spotter-verified reports and any local storm photos before leaving the yard. Note the event time window for captioning.
  3. Assign a roof ID per property before ascent. Use a short alphanumeric tag. Include it in every photo filename and caption.

Minimum photo set per roof (10–16 images)

Take this core set on every roof. Each image must contain a clear timestamp and GPS coordinate in EXIF.

  • Exterior approach wide shot (1)

    • From ground, 10–20 feet back. Full-structure framing. Show roof geometry, slope, and surrounding trees or obstructions. Use 24–35mm equivalent.
  • Oblique slope shots (2–4)

    • One oblique per major slope. 30–45 degree angle from horizontal. Capture eaves to ridge in a single frame if possible. Distance 10–15 feet.
  • Ridge to eave sweep (2)

    • Telephoto sweep from ridge toward eave. Overlap frames by 30%. Use 50–100mm equivalent. These reveal shingle granule loss and fractures not visible from oblique shots.
  • Penetration and flashing close-ups (3–4)

    • Vents, plumbing boots, skylights, chimneys, and valley flashings. Frame with a 6-inch ruler or a standardized scale card. Close-ups at 12–18 inches. Use a macro or telephoto crop.
  • Edge and rake close-ups (1–2)

    • Exposed edges, drip edge, gutter attachments. Look for chipped metal, denting, or seam separation.
  • Ancillary component shots (1–2)

    • HVAC units, satellite dishes, solar panels, gutters, and soffits. Include evidence of dents or granule loss on metal surfaces.

How to frame each shot

  • Include scale. Use a 6-inch ruler or a commercial scale card in every close-up. Place it so it does not obscure the defect.
  • Use oblique perspective for texture. 30–45 degrees brings out depressions and fractures.
  • For fractures, get a perpendicular close-up and an oblique to show depth. Two angles beat one.
  • Maintain consistent distance. Record distance in the caption when possible.

Camera settings and equipment

  • Resolution: 12 megapixels minimum. Higher is better for crops. Smartphones newer than three years meet this threshold.
  • File format: Shoot RAW if available. Provide high-quality JPEGs for delivery. Preserve EXIF metadata.
  • Focal lengths: 24–35mm for wide. 50–100mm for detail. Macro for penetrations.
  • Use a polarizing filter for glazed surfaces to reduce reflection on solar panels and skylights.

Metadata and file management

  • File naming standard: YYYYMMDD_propertytag_roofID_shot01.jpg. Example: 20260615_123MainSt_R01_01.jpg.
  • Embed captions in EXIF or sidecar. Include event date/time, camera time, GPS coordinates, roof ID, and a one-line visual description.
  • Do not strip GPS metadata when exporting. Adjuster workflows depend on coordinates.

Insurer-ready caption templates

Use concise, factual captions. Include what, where, and how the image was taken.

  • Example A: "2026-06-15 14:12:23, 33.621234 N, -97.123456 W, Side B south slope midspan. 12-inch close-up with 6-inch ruler. Asphalt shingle granule loss and surface pitting consistent with 2+ in hail. Camera: iPhone 14 Pro, 50mm eq."

  • Example B: "2026-06-15 14:15:10, 33.621401 N, -97.123512 W, Ridge seam at chimney. Oblique 30° from horizontal. Metal flashing denting and seam separation. Camera: mirrorless 24–70mm, 70mm, f/5.6."

Common evidence to capture after 2-inch-plus hail

  • Granule loss bands on individual shingles. Photograph full shingle and a close-up of the exposed mat.
  • Fractures and bruising near nail lines. Take perpendicular and oblique angles to show depth.
  • Metal dents on gutters, vents, and HVAC housings. Include a 6-inch scale.
  • Skylight impact points and cracking in glazing. Photograph interior from below if safe.
  • Solar panel microfractures. Oblique sun-glint shots help reveal glass spidering. Note array orientation.

Safety and access protocol

  • Confirm personal protective equipment and fall protection before roof access. If conditions are wet or granule-covered, stop ascent.
  • Capture a ground-based set if roof access is unsafe. Flag the file name and caption with "ground-only" and list obstruction reason.

Quality control and submission

  • Minimum images: 10. Target: 12–16 for complex roofs.
  • Review EXIF for GPS and timestamp before upload. Reject photos with stripped metadata.
  • Deliver images grouped by property in a single ZIP or through your uploader. Include a one-page summary with event time window and which radar-derived hail swath was used to prioritize the property.

Quick field checklist

  • Assign roof ID. Confirm event time from radar-derived swath.
  • Wide approach, oblique slopes, ridge-eave sweeps, flashing/penetration close-ups, edge shots, ancillary components.
  • 6-inch ruler in close-ups. EXIF with GPS and timestamp. Filename standard applied.
  • Safety check recorded.

Closing operational note

Consistent photo standards reduce reinspection cycles. Clear scale, two angles per defect, and preserved EXIF metadata make estimates quicker. Use the radar-derived hail swath and spotter reports to prioritize properties within the warning polygon.

References: Consult NOAA dual-polarization radar products and local storm reports for event timing and hail core locations prior to field deployment.

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